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PDF] The science and art of customer relationship management: A blend of business processes and technology solutions | Semantic Scholar
PDF] A process model for successful CRM system development | Semantic Scholar
PDF) Customer Relationship Management and Organizational Performance in Malaysian Healthcare Industry | IJOART Editor - Academia.edu
Summary Avoid the Four Perils of CRM.docx - Summary Avoid the Four Perils of CRM When CRM works: - Allows companies to gather customer data | Course Hero
PDF) Customer relationship management in a fashion independent retailer environment; Operationalization and Application | ali Farhan - Academia.edu
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PDF) A Strategic Framework for Customer Relationship Management | Vu Tran Van - Academia.edu
PDF) Customer relationship management implementation: An investigation of a scale's generalizability and its relationship with business performance in a developing country context
Avoid the four perils of CRM - Avoid the four perils of CRM. Rigby DK, Reichheld FF, Schefter P. Abstract Customer relationship management is one of the | Course Hero
PDF) CRM Enhance e-Business Quality.
PDF] Towards developing a customer relationship management (CRM)strategy for supporting pre-implementation activities in business | Semantic Scholar
Summary Avoid the Four Perils of CRM.docx - Summary Avoid the Four Perils of CRM When CRM works: - Allows companies to gather customer data | Course Hero
PDF) Identifying the Dominant Perspective on Customer Relationship Management in the Last Decade 2000 – 2010
PDF] CRM Implementation: Hard Choices and Soft Options | Semantic Scholar
PDF) The strategic value of CRM: a technology adoption perspective | James E Richard - Academia.edu
Avoid the Four Perils of CRM
Summary Avoid the Four Perils of CRM.docx - Summary Avoid the Four Perils of CRM When CRM works: - Allows companies to gather customer data | Course Hero
Summary Avoid the Four Perils of CRM.docx - Summary Avoid the Four Perils of CRM When CRM works: - Allows companies to gather customer data | Course Hero
Avoid the Four Perils of CRM
PDF) A framework for CRM: Understanding CRM concepts and ecosystem
PDF) Role of Knowledge Management in Success of Customer Relationship Management | khaled nawaser - Academia.edu
PDF] Customer Relationship Management: Implementation Process Perspective | Semantic Scholar
PDF] Evaluation the Effect of Implementing Business Intelligence on Customer Relationship Management Success | Semantic Scholar
PDF) A process-oriented perspective on customer relationship management and organizational performance: An empirical investigation | Hamed Mehrabi - Academia.edu
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